1 reviews | Active since Jan 2017
Worst service ever.
<p>i placed an order online for them to deliver after an hour i they still havent delivered, after 2 phone calls the lady said the driver has left 20 min later i had to drive to the shop to find out why its taking so long. The manager never said sorry about it or anything just that they will have to make another one another 10 min later after the pizza was done still no apology from the manager. This is the worst place to go to as they dont have any customer s****s.</p>
Thank you very much for taking the time to report your experience with our Kensington branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Kensington branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)