SM
Siphumelele M
1 reviews | Active since Apr 2014
02 Mar 2016, 20:02
WORST SERVICE AT DEBONAIRS
I called Debonairs Pineslopes at 19:54 to place an order for delivery. The lady who answered the phone started speaking to other people while I was on the phone. She had no consideration for the fact that I was wasting my airtime. That was highly unacceptable and unprofessional. I have NEVER Experienced this before at Debonairs. Please urgently address this.
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Debonairs Pizza's replyOfficial
03 Mar 2016, 08:52Hello PhumiOM,
Thank you very much for taking the time to report your experience with our Pineslopes branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Pineslopes branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply03 Mar 2016, 08:52
Official
Hello PhumiOM,
Thank you very much for taking the time to report your experience with our Pineslopes branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Pineslopes branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)