YH
Yvonne H
1 reviews | Active since May 2019
23 Sept 2021, 20:47
Worst service and unacceptable!!!!!!!
Not happy at all. I've been waiting an hour an a half now for our pizza to be delivered. I've tried calling several times holding on for more than 20minutes altogether and just a message to say we are unable to take your call right now. I know it is payday at Sasol today and Secunda is extremely busy today but you need to make provision for that!!! I am not a happy client at all and are also not able to track my order!!! Unacceptable!!!!!!!!!!!!!!!!!!!
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Yvonne H's updateReviewer Update
23 Sept 2021, 21:38Still waiting for my pizza that I've ordered more than 2 hours ago!! Not able to get through on the line. You can cancel my order!! I've already fed my family as I was suppose to two hours ago!!! Just terrible service, wasting my time and airtime on just terrible, terrible service!!! So disappointed in you!! Debonairs Secunda. They couldn't even call and say sorry we are not able to deliver, nothing...just no-one showing up and no-one calling to apologize for two and a half hours and almost closing time!! Just terrible!!!!!!!!!!!!!
YH
Yvonne H's update23 Sept 2021, 21:38
Reviewer Update
Still waiting for my pizza that I've ordered more than 2 hours ago!! Not able to get through on the line. You can cancel my order!! I've already fed my family as I was suppose to two hours ago!!! Just terrible service, wasting my time and airtime on just terrible, terrible service!!! So disappointed in you!! Debonairs Secunda. They couldn't even call and say sorry we are not able to deliver, nothing...just no-one showing up and no-one calling to apologize for two and a half hours and almost closing time!! Just terrible!!!!!!!!!!!!!