1 reviews | Active since Nov 2012
Worst Service and *****
Everyone please be aware placed an order of something meaty tipple Decker at Debonairs Montecasino Elijah is the name on the receipt the guy that was helping me he said he made a mistake during the day were by someone was buying medaterian pizza but on the till he ordered something meaty my order was going to help him balance it out I said to him I don't mind he just have to ensure that I get my something meaty. The order that I received it was something else gee toppings like it was left overs that made my order worst of them all the were this big onions in my pizza when I returned I asked him what the hell is going on cause this is not something meaty he said something meaty it ran out he could have told me when I placed my order when he refunded me a refund was not processed on the system and the money was not from inside the till but on top of the table I suspect that my pizza was made out of left overs and he was going to pocket that money the worst service ever I will never buy at Debonairs again and will ensure that my friends and family does not but there will go to other pizza stores since Debonairs is now **********
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
