worst service

on the 27th May 2015, I took my son out to have a pizza and it was the worst experience. I ordered a large pizza and was told it will take between 15 to 20 minutes, my order took over 45 minutes on top of that when I went to fetch it they handed me a cold pizza and the dot which was supposed to be red was completely black. I mentioned to Elizabeth that this pizza was supposed to be free to which she said no and started raising her voice, Im not one to complain but the way in which the manager Elizabeth handled my complanted was unsatisfactory. She said that its not debonairs policy that the pizza should be free to which I showed her in black and white printed on the box \on presentation of this box if the dot is black the pizza is free."this is a breach of contract as I am the purchaser and a contract has came about in a purchase and sale agreement verbally. In conclusion I did not receive the pizza free as promised on the box. Elizabeth just handed me a cooldrink and said forget about it. So don't believe in what debonairs says with regards to"