TM
Tsholofelo M

1 reviews | Active since Nov 2017

25 Nov 2017, 07:18

Worst Pizza shop

I ordered a pizza on the 24th of November 2017 via the debonairs app at 17:32 today is the 25th and the pizza is a no show i but my money was taken out from my account this is the most pathetic service and its not the first time this has happened this app is a an epic fail will never ever use it or buy from this store again debonairs pizza Protea Glen has the worst service

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply16 Jan 2018, 16:33
Official

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Debonairs Pizza Team

Customer Care Line: ***