1 reviews | Active since Oct 2010
Worst Pizza Place Ever
I just want to let you know that you are one of the worst pizza places ever.<br> <br> I always buy from Scooters, and for once I thought to give Debonairs a try. Worst mistake ever, and never again.<br> <br> I ordered 2 pizzas from Debonairs Vaal Mall, with extras - Order number was #280<br> <br> 1. Very slow delivery<br> 2. Our side came without any chocolate sauce. I phoned. First no answer, 2nd attempt just ringing, 3rd attempt same. 4th attempt a lady answers but doesn't talk - phoned again nothing, 6th attempt a lady answers again. I explained our order was incomplete, she took my cell number and I gave her the order number.<br> <br> All she said was: \I'll tell the manager"and put the phone down. No manners"
Thank you very much for taking the time to report your experience with our Vaal Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Vaal Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)