AP
Adam P
1 reviews | Active since Jun 2015
08 Jun 2015, 10:13
Worst pizza and service I have ever had
The weekend of the 30th of May 2015, Brackenfell Debonairs was to busy to deliver pizzas. The next weekend I phone again. I waited over an hour and 15min for my delivery which came cold. The sub was cold, the pizza was cold and even the 4 pop things was cold and over chewy. If I knew I was going to waist R277,10 on this ****ty food they supp****, I would have never ordered from them. I will never order from them or any other debonairs again for that matter.
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Debonairs Pizza's replyOfficial
08 Jun 2015, 12:41Hello AdamJP,
Thank you very much for taking the time to report your experience with our Brackenfell branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Brackenfell branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply08 Jun 2015, 12:41
Official
Hello AdamJP,
Thank you very much for taking the time to report your experience with our Brackenfell branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Brackenfell branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)