SH
Sanele H

1 reviews | Active since Jun 2016

02 Jun 2016, 11:48

Worst experience ever.

<p>Ordered my meal online at 11:54 & it was only delivered at 13:39. </p> <p>Firstly, apparently they did not have avocado so then that took extra long. Then the delivery man arrives at the gate and he had forgotten to bring our beverage which was a 1litre coke.</p> <p>So he went back to fetch the coke!</p> <p>When he was finally back and we received our meal, the pizza with the Avo, was done terribly. They basically cut huge wedges of the Avo and just threw it on the pizza. </p> <p> </p> <p>I mean seriously. This was totally terrible service. </p> <p> </p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply06 Jun 2016, 08:54
Official

Thank you very much for taking the time to report your experience with our Northcliff branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)