1 reviews | Active since Nov 2018
Worst Experience
Hello Peter
I think I just need to share this with you. We were having a great day yesterday until we went to Debonairs Broadway we bought the Pizza because I was craving for it so I suggested that we get one in debonairs as we always by debonairs pizza if we want pizza so we wanted somewhere a little bit quite so we drove to Durban North and bought a large Chicken Triple Deck. On the collection of our order we asked for more servite and the cashier spoke to us as if we did not but pizza from them telling us that they are paying for these serviet and I did not argue because I wanted to enjoy my lunch.
We then took our pizza and went to a table only to find that the pizza was burned like hell. It was my first time eating pizza like that, we ate it because we paid for it and was hungry but never enjoyed it. I would never recommend that debonairs to anyone in a million years the cashier there ruined my very great day and their food finished me like it was a TKO. I would never go there anymore unless I am convinced they've changed or that cashier is no more there
Thank you for taking the time to let us know about your recent disappointment as we value your engagement.
We are sorry that you had an unpleasant Debonairs Pizza moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard by our Customer Care team who have escalated this to the store manager. We sincerely apologise for any inconvenience and trust that you accept our apology, we will ensure that such treatment and service is never endured by our loyal customers.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Thank you for taking the time to let us know about your recent disappointment as we value your engagement.
We are sorry that you had an unpleasant Debonairs Pizza moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard by our Customer Care team who have escalated this to the store manager. We sincerely apologise for any inconvenience and trust that you accept our apology, we will ensure that such treatment and service is never endured by our loyal customers.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
