1 reviews | Active since Mar 2015
Worst expeirence
About 2 weeks ago I placed an order for delivery. Firstly my order was an hour late, secondly the order was wrong, thirdly the driver was rude beyond words, he even swore at. I had to let him go with my food even though i was starving. I called them back after the driver left to complaint, spoke to a manager called Siya, who at first promised me another delivery, I called an hour later and Siya changes his story and says they wont be making a delivery or me because I am lying and the driver says I swore at him. Truth is I did swear back at the driver because he swore at me first and he was rude to me and insulting me.<br> <br> I have been a debonairs customer for a while now and this is by far the worst treatment I have ever received. Debonairs its unfortunate that you have lost a loyal customer
Thank you very much for taking the time to report your experience with our Yoeville branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Yoeville branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)