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boitumelo S

1 reviews | Active since Apr 2013

09 Sept 2016, 21:02

Worst driver

<p>I am beyond livid by the service I got from debonairs drivers I placed an order online paid for it and expected it to be delivered like always...<br />I don’t know if the fact that I stay in soweto gives him the right to talk me like that.<br />When he arrives at my house he calls out my name screaming TUMI like hes in a shebeen whatever happened to being proffessional and calling to say they are outside???? He then has the oddesity to tell me that they don’t enter the into houses talking like am ordering from debonairs gore the 1st time I always order from debonairs and I never in my life have I experienced what happened this evening..</p> <p>Not only was he rude he refused to give me his name but I got the licence plate WPB 242 GP, he then hands me my cold order and drives off without an apology. And the nerve to say delivery is free so I deserve for my name to be called out like am a street hoe</p> <p>If my order wasn’t already paid for it would sent him back with his cold food and gotten mc Donald instead what ever happened to if it’s cold it’s free? My order was messed up I didn’t order wings as side but wen I opened my sides I got wings my kids were hungry so we dug in<br />I want an apology from that driver a meaningful one at it driver or not one should take pride in their job. <br />I ordered use online application registered under junior sibuyi which I have since edited to my name tumi semfeng linked to Gmail account ********** </p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply12 Sept 2016, 10:37
Official

Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)

Best regards,