JL
Jaco L
1 reviews | Active since Oct 2015
18 Feb 2016, 20:45
Worst delivery service
Its the second time that Debonairs delivery service is so bad . I live 1.6km from the store and they take 70min te deliver . On top of that , the Sub i ordered was cold. I call the store after 35min to follow up on my order and was said the driver is on his way back . Another 30min went by and i had to phone again to be told that the driver is 5min away . Debonairs please stop your delivery service if you going to deliver each time an hour late . Take some tips from Romans and dont do delivery .
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Debonairs Pizza's replyOfficial
19 Feb 2016, 10:34Hello Jakes644,
hank you very much for taking the time to report your experience with our Moreleta park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
hank you very much for taking the time to report your experience with our Moreleta park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply19 Feb 2016, 10:34
Official
Hello Jakes644,
hank you very much for taking the time to report your experience with our Moreleta park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
hank you very much for taking the time to report your experience with our Moreleta park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)