NM
Nonhlanhla M
1 reviews | Active since Sept 2015
07 Dec 2015, 14:42
WORST DEBONNAIRS IN THE JHB NORTH
COSMO DEBONAIRS HAS THE WORST CUSTOMER SERVICE EVER THE STAFF ARE RUDE, THE DRIVER IS FOREVER LATE AND NEVER HAS CHANGE BUT TODAY HAS GOT TO BE THE WORST EXPERIENCE NO MORE WILL I EVER WASTE MY MONEY ON DEBONAIRS COSMO CITY MALL....THE MORAL THING TO DO WOULD BE TO CALL ME AS A CUSTOMER AND INFORM ME THAT MY ORDER IS LATE BY 2HOURS AS YOU DO NOT HAVE ENOUGH DRIVERS INSTEAD I PHONED THEM 3TIMES AND THEY SAID THEY WOULD CALL ME AND NEVER DID THANK U DEBONAIRS FOR UR USELESS CUSTOMER SERVICE
Helpful (0)
Replies (1)0
Replies (1)
Debonairs Pizza's replyOfficial
08 Dec 2015, 09:17Hello Annonymousm,
Thank you very much for taking the time to report your experience with our Cosmo city mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Cosmo city mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply08 Dec 2015, 09:17
Official
Hello Annonymousm,
Thank you very much for taking the time to report your experience with our Cosmo city mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Cosmo city mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)