MM
Mpho M
1 reviews | Active since Mar 2016
14 Mar 2016, 20:19
worst customer service
Me and my partner to into debonairs to order pizza. Instead of taking our order, the guy behind the counter lookes at us and says 'this guy will assist you', referring to his collegue. We thinking he is going to do something better but he instead moves to the side to talk and laugh about us in our presence. To top it all off he goes and checks orders of everyone else who came after us and doesnt come close to us. We were just to *******ual for him to serve. His service was digusting and very un proffessional.
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Debonairs Pizza's replyOfficial
15 Mar 2016, 11:47Hello lewa,
Thank you very much for taking the time to report your experience with our Tzaneng mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Tzaneng mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply15 Mar 2016, 11:47
Official
Hello lewa,
Thank you very much for taking the time to report your experience with our Tzaneng mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Tzaneng mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)