Worst Call Center Response
<p>I mailed a complaint through on 14 March and later that day I received a message that my complaint had been resolved which was a lie as I am still waiting for a response even after sending 2 mails and 2 messages all I get told is that someone will get back to me. It's been over 2 months now and still waiting. Worst customer service I have ever experienced. </p>
Thank you very much for taking the time to report your experience with our Beacon Bay branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Beacon Bay branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
I still have not been contacted. I am sick of hearing that someone will contact me, I have been told that 4 times already and nothing.
I still have not been contacted. I am sick of hearing that someone will contact me, I have been told that 4 times already and nothing.
Still waiting. No one has contacted me yet. Can't believe that a company like Debonairs doesn't care about customer complaints at all.
Still waiting. No one has contacted me yet. Can't believe that a company like Debonairs doesn't care about customer complaints at all.