kL
koketso L

1 reviews | Active since May 2016

26 May 2016, 06:22

Worst call center and pizza yet.

<p> I'm so dissapointed with the branch in Midrand. Firstly, the lady who attended my call made me lose my appetite by sounding unproffessional and uninterested as though I was a nuisance for calling in. Secondly, whenever pizza is delivered to my place, it comes burnt and seems rushed (the presentation is baaaad). What a waste on my time and money!! This is the third time it has occured so I guess mediocre is standard there.</p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply31 May 2016, 08:42
Official

Thank you very much for taking the time to report your experience with our Vorna Valley branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)