LM
Lebo M

1 reviews | Active since Sept 2018

23 Jan 2019, 17:19

Worse service from tsakane debonairs

I called the branch at tsakane mall only to be disrespected by a guy called nkosana as I was ordering he told he doesn't hear what I wanted and I sounded I stressed I should think before I call to place an order and when I told him that no way to tolk to a customer he told me he doesn't care what and if ever I want to report him I must go ahead he doesn't care after that I carry on ordering and egnore him but next time I will never ever order from debonairs after the bad experience worse I waited for long for my pizza order which was dry people lyk this should not be working with people

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply29 Jan 2019, 15:41
Official
Hi Lebo
 
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing. 
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly. 

Kind Regards, 

The Debonairs Pizza Team 
Customer Care Line: ***