Worse service ever, I want my refund now

Debonair Randburg worse service ever, I ordered the food at 12:50 my delivery guy only arr9at 2:10. They called me at 1:45 saying the driver is outside, I waiting for the driver the whole 10 minutes and didn't show up. I didn't have lunch today be ;debonair. Can I be refunded my money now. I m not going to wait 5 days, what should I eat because I am hungry now.