KC
Kimendri C

1 reviews | Active since May 2017

25 May 2017, 12:30

Worse service EVER! Debonairs Karaglen

<p>My work colleague and myself thought that we would enjoy a nice lunch from Debonairs. not only was the pizza an hour late, it was cold and the driver claimed that he could not find the company because we gave the wrong address. when we tried to get hold of any human person that works at this specific Debonairs we were placed on hold for what seemed like forever, when we did eventually get hold of someone they said that they would transfer us to the manager but insted put us back on hold and later cut the call... </p> <p>It was by far the WORSE SERVICE I HAVE EVER EXPERIENCED!!!!</p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply08 Jun 2017, 16:33
Official

Thank you very much for taking the time to report your experience with our Edenglen branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)