FN
Flavia N
1 reviews | Active since Jul 2019
05 Jul 2019, 20:43
Worse service ever Debonairs Chillie Lane
Worse service ever , I ordered a pizza more than 1 hour and 30 minutes have called the store twice and they say they on the way . They don’t bother to call back , to follow up with drive or nothing . I’m pretty sure that the food is super cold and they don’t seem to care . Really bad service
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Debonairs Pizza's replyOfficial
12 Jul 2019, 20:23Hi Flavia
We are sorry that you had an unenjoyable Debonairs Pizza moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard by our Customer Care team who have escalated this to the store manager. We sincerely apologize for any inconvenience and trust that you accept our apology, we will ensure that such treatment and service is never endured by our loyal guests. An SMS will be sent post feedback from store manager.
We are sorry that you had an unenjoyable Debonairs Pizza moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard by our Customer Care team who have escalated this to the store manager. We sincerely apologize for any inconvenience and trust that you accept our apology, we will ensure that such treatment and service is never endured by our loyal guests. An SMS will be sent post feedback from store manager.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Debonairs Pizza's reply12 Jul 2019, 20:23
Official
Hi Flavia
We are sorry that you had an unenjoyable Debonairs Pizza moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard by our Customer Care team who have escalated this to the store manager. We sincerely apologize for any inconvenience and trust that you accept our apology, we will ensure that such treatment and service is never endured by our loyal guests. An SMS will be sent post feedback from store manager.
We are sorry that you had an unenjoyable Debonairs Pizza moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard by our Customer Care team who have escalated this to the store manager. We sincerely apologize for any inconvenience and trust that you accept our apology, we will ensure that such treatment and service is never endured by our loyal guests. An SMS will be sent post feedback from store manager.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***