MW
Magdalene W

1 reviews | Active since Mar 2019

01 Mar 2019, 19:59

Worse experience

We have ordered at 17 15 and did not received our order yet 19 57. We have tried to phone a few times and the calls centre put us thru and they just dont picked up.

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply04 Mar 2019, 13:55
Official
Hi Magdalene

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing. 
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly. 

Kind Regards, 

The Debonairs Pizza Team
Customer Care Line: 086 ***