Worse delivery service
A year ago i placed a order with debonairs and it took 3 hours for delivery. I did not order from them since then. Tonight we decide lets give the a try again because i am sure they would have sorted the problem out by now. Oh boy was I wrong. I placed an order at 19H38 and at 21H10 still not received anything. Their excuse is its raining and the online orders is a problem. Now thsts pathetic!
Helpful (0)
Replies (1)0
Replies (1)
Debonairs Pizza's replyOfficial
10 Apr 2019, 16:28 Hi Isabella
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they would like to escalate this to the store manager and the area manager. Please tell us the branch name so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they would like to escalate this to the store manager and the area manager. Please tell us the branch name so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Debonairs Pizza's reply10 Apr 2019, 16:28
Official
Hi Isabella
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they would like to escalate this to the store manager and the area manager. Please tell us the branch name so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they would like to escalate this to the store manager and the area manager. Please tell us the branch name so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***