kM
kelly M
1 reviews | Active since Jan 2015
25 May 2015, 16:32
Will never go back
My boyfriend and I went to get a pizza at 20:15.<br> <br> When we got there, the staff were all miserable and unfriendly. we ordered the Meaty Filla as we were starving. R104 for a pizza only to find when we arrived home that there was NO mozzarella cheese in it at all, nor \There secret cheese sauce"and the was maybe a teas**** of the debonairs sauce. It was so drive it didn't even stay together. needless to say when we tried to call them and there was no one to be found. Never in my life when you paying that kind of money for a pizza you expect it to be amazing. We will never go back there again as it was very disappointing! """
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Debonairs Pizza's replyOfficial
26 May 2015, 11:35Hello kelly@e,
Thank you very much for taking the time to report your experience with our Pineslopes branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Pineslopes branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply26 May 2015, 11:35
Official
Hello kelly@e,
Thank you very much for taking the time to report your experience with our Pineslopes branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Pineslopes branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)