When the pizza arrived, I only realised after the driver had left that the box had been opened and the pizza inside was damaged – the toppings were unevenly distributed, the cheese was patchy, and the crust appeared overcooked

When the pizza arrived, I only realised after the driver had left that the box had been opened and the pizza inside was damaged – the toppings were unevenly distributed, the cheese was patchy, and the crust appeared overcooked. I called the delivery driver to report the issue, and he instructed me to contact Debonairs directly. When I then called Debonairs, their representative told me to call the driver again, leaving me stuck between the two parties. This buck‑passing is unacceptable, and the condition of the pizza suggests it may have been tampered with or mishandled during delivery. I request an immediate investigation into the incident, and I'd like a fresh pizza to be delivered as a replacement – I want a nice pizza, made with care and delivered in perfect condition.