What a terrible experience from your delivery rider

Yesterday Monday 4th Jan 2021 I called *** to order creamy mushroom triple decker large with extra single cheese. I waited for the driver. When the driver arrived at our gate he hooted like he was at a wedding non stop, while I was walking towards the gate he just left. The rider didn’t even wait for 10 seconds for me to open the gate. In less than a minute cos d new branch is not far from the location I received a call from the said rider saying he was at our house and we didn’t come out. My question was does he think we stupid or what cos he didn’t wait even for half a minute at our gate instead he hooted 3 times nonstop in a rude manner and left. I then asked to speak to the manager, he made me speak to a gentleman by the name of Steven who didn’t sound like a supervisor or manager because he didn’t even know what to say. I made it clear to Steven that their driver is rude and behaves like he is doing a customer a favour when he is expected to do his job in a normal manner and that he should stop lying and say he waited at our property for us to come out. I made it clear to Steven that since I can’t speak to the manager I will report this matter to their head office. We usually order at debonairs Sunnyrock Sasol garage and the service there has been amazing all these years, we were just excited to have a branch near by and wanted to support but your staff is not allowing us. Debonairs primrose, your delivery driver is dragging your brand and franchise to the mud. His behavior was shocking, I even asked Steven on the phone why is he at work if he doesn’t want to work? What a terrible experience we had. We even had to resort to ordering from debonairs Sunnyrock Sasol for a decent service. What is wrong with your driver ?