DB
Demetrius B
1 reviews | Active since Mar 2011
27 Nov 2015, 14:42
Well this turned out Great!
Ordered a pizza online from Boskruin for delivery, hour later no pizza. So I decided to go get it myself. To the horror of the supervisor the driver was still out delivering, at that point I was boiling. To my pleasant surprise the supervisor apologized and made me another pizza herself and assured me that they will deliver my pizza as soon as they get hold of the lost driver. A big up to you guys as it is still rare for franchises to take full blame and rectify a situation that quickly. Thank you!!
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Debonairs Pizza's replyOfficial
30 Nov 2015, 09:30Hello Validity,
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Boskruin branch. We are so happy to hear that you are receiving Debonair service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Boskruin branch. We are so happy to hear that you are receiving Debonair service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply30 Nov 2015, 09:30
Official
Hello Validity,
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Boskruin branch. We are so happy to hear that you are receiving Debonair service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Boskruin branch. We are so happy to hear that you are receiving Debonair service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)