SM
Samantha M
1 reviews | Active since Nov 2013
06 Feb 2016, 16:27
We pay for our food for good food
My 67yr old mom bought 2 R20 pizzas and it tastes like rubber. I had a sore tummy after mine. In still have left to prove how terrible it was. Then I call a day later an the Thursday Evening manager asks Me Why didn't I call the day I bought it. What a nerve DAMN fool. Debonairs sucks for Customer Service an that from a Manager Wow just FLIPPEN wow.
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Debonairs Pizza's replyOfficial
08 Feb 2016, 12:35Hello samantha.marinus,
Thank you very much for taking the time to report your experience with our promenade branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our promenade branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply08 Feb 2016, 12:35
Official
Hello samantha.marinus,
Thank you very much for taking the time to report your experience with our promenade branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our promenade branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)