sS
senveer S

1 reviews | Active since Feb 2015

03 Feb 2015, 20:02

We deliver incorrectly

After placing a simple order of 2 large veg pizzas and waiting literally 45mins the driver gets here with a chicken pizza and opens it to inspect. Then when I call back the assistant manager Deli says there's nothing she can do. Terrible attitude showing no remorse. I will take this up further and the Deli decides it's best to blame the driver.

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply06 Feb 2015, 13:04
Official
Hello senveer,

Thank you very much for taking the time to report your experience with our Woodmead branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)