1 reviews | Active since Jul 2012
Way below standard
<p>I have just thrown half a pizza in a bin at OR thambo airport as it was terrible. This is no reflection on the brand as I grew up in PMB where debonairs started and it is my favorite fast food. In 25 years this is the first bad pizza I have had. The base is pre made and doughy, the crust is soggy from too much napolitana and there's just no flavor. Hopefully it's just this outlet because otherwise we will never support this proudly PMB franchise again</p>
Thank you very much for taking the time to report your experience with our O R Tambo branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our O R Tambo branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)