1 reviews | Active since Nov 2016
WASTED TIME AND MONEY
<p>On the ********** 2<br />we placed an order at 15:07<br />i then received a message of confirmation @ 15:08<br />I was advised that my order would take 45 minutes to an hour..<br />After a whole hour we phone back an d no one knows what we talking about when we phoned again we were advised the driver is on his way, we went to wait outside for the driver at 16:30<br />when the driver arrives here, he was so rude <br />The pizza was cold <br />we asked him and now this cold pizza?...he further more said look its either you want the pizza or not with such a horrible attitude <br />we then took the pizza<br />little did we know not only is it cold but tasteless as well</p> <p>what a waste of time and money</p>
Thank you very much for taking the time to report your experience with our Auckland Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Auckland Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)