1 reviews | Active since May 2015
Wasted time
<p>I went to your branch at white house shopping complex in mount edgecombe . I was order 365 , my order time was 19h20 I left the store at 19h55 order placed after me were collected and my order was not ready . I asked atleast 5 time and was told it will b 10 min longer . After anther frustrating 10 min I asked the cashier what's going on with my order to which she asked the person who makes the orders and she advised the order made with the pop-itz that I had ordered . After a few minutes of confusion they said it will be ready in 10 min again .poor service I left your store with no food after waiting a fair 30min with no one attending to me and I had to keep trying to get someone attention to help.upon the order placed I was clearly told 10-15 min </p>
Thank you very much for taking the time to report your experience with our Mount Edgecombe branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Mount Edgecombe branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs
Customer Care: 0861 DPIZZA (374992)
