FJ
Francisco J
1 reviews | Active since May 2013
03 Mar 2015, 16:46
Waste of time
It is a complete joke having complained about bad service from the store - the same guy that served me with pizza that was not cut correctly was a foreigner that could not understand me. Having taken the time to go to Debonairs to find out I have to wait for a mananger to come - I didn't want anything just wanted to highlight my disapointment in your Company - still only have bad things to say about the way you treat your customers!!! I was told that there new management taking over - Akram was the one who took my order when I got the uncut pizza.
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Debonairs Pizza's replyOfficial
06 Mar 2015, 07:54Hello Franky j,
Thank you very much for taking the time to report your experience with our Vangate branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Vangate branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply06 Mar 2015, 07:54
Official
Hello Franky j,
Thank you very much for taking the time to report your experience with our Vangate branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Vangate branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)