1 reviews | Active since Mar 2018
waste of time
I placed an order telephonically with Debonnairs Corlette Drive at 12h20. I waited for over an hour and 30 minutes for my delivery. At about 01h30 I called to track my order, I spoke to a lady who promised to find out and get back to me, 10minutes later I have still not received any call. At about 01h45 I called to have the order cancelled. Wow. I am disappointed I was really craving it, I have no lunch and my unborn bay is going to starve, thanx to Debonnairs Corlette Drive. Will certainly never order there again.
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***