ZT
Zinhle T
1 reviews | Active since Feb 2019
16 Feb 2019, 13:59
Waste of money!!!!
Last night was my second time ordering from Selcourt Debonairs and it was worse than my first time! Chicken cram decker was terrible! The cheese griller on the crust tasted like it was off, couldn't taste the sause because of the water coming out of the chicken and tomatoes. The mushrooms were completely black. The onions tasted like they were frozen. It was so heavy and raw!! Not to mention the way it was sliced...
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Debonairs Pizza's replyOfficial
27 Feb 2019, 15:01Hi Zinhle
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Debonairs Pizza's reply27 Feb 2019, 15:01
Official
Hi Zinhle
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***