LM
Luke M
1 reviews | Active since Jul 2014
10 Apr 2016, 13:44
WAKE UP DEBONAIRS CITY VIEW
Was on my way to buy a mini pizza as my two year old loves pizza however was told by Pretty the manager - maybe the manager maybe not, that trolleys are not allowed in the store. <br> <br> So should i leave my two year old out there whilst i order. That is really ridiculous - and no signage or such - so families with kids in trolleys should not order anything from debonairs. Very poor service. And the person behind the counter was one track minded to tell me this, come on.<br> <br> One cannot apologize for something like this. I will never order anything from this debonair. Apologizing means your IQ is less than 2.<br> <br>
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Debonairs Pizza's replyOfficial
11 Apr 2016, 11:43Hello Luke180,
Thank you very much for taking the time to report your experience with our City View branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our City View branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply11 Apr 2016, 11:43
Official
Hello Luke180,
Thank you very much for taking the time to report your experience with our City View branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our City View branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)