TM
Tselane M

1 reviews | Active since Oct 2014

24 Oct 2015, 19:34

waiting time

I waited 30 minutes for my food i was not informed of the waiting time,and the staff members walk as if they are walking on egg shells and are casually chatting amongst each other, the state of the shop is also not clean. Never again will i enter this store

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply27 Oct 2015, 08:09
Official
Hello bunia1701,

Thank you very much for taking the time to report your experience with our Vaal mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)