mD
mohamed D
1 reviews | Active since Aug 2014
30 Jan 2015, 20:32
waiting nearly an hour fot cold awesome foursome
After waiting half an hour im told the oven is apparently broken when everyone else after got their orders hot and fresh i got 1 out of 4 hot and 3 cold. After nearly an hour really not awesome and sorry wasn't the appropriate response just give me what I ordered and paid fr within the prescribed time. Which is if the dot is black its free surely after 40 minutes that happens. This was a counter transaction not delivery
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Debonairs Pizza's replyOfficial
02 Feb 2015, 13:50Hello midaeood,
Thank you very much for taking the time to report your experience with our newlands west branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our newlands west branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply02 Feb 2015, 13:50
Official
Hello midaeood,
Thank you very much for taking the time to report your experience with our newlands west branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our newlands west branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)