JM
Jason M
1 reviews | Active since Apr 2019
01 Apr 2019, 20:22
Waiting for luxurious tortia
Its a horrible experience that i had today since I've been their customer.i did order a pizza 17:52 on the app, it went through i waited for an hour or so , then then called after an hour and minutes from the time i ordered, and asked for directions , im still waiting for the pizza as i did prepare any meal and the members of the family staring at me, im so dissapointed by your service and ill give a breather for a time being. LESEGO ********** 127
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Debonairs Pizza's replyOfficial
10 Apr 2019, 16:30Hi Jason
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they would like to escalate this to the store manager and the area manager. Please tell us the branch name so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they would like to escalate this to the store manager and the area manager. Please tell us the branch name so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Debonairs Pizza's reply10 Apr 2019, 16:30
Official
Hi Jason
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they would like to escalate this to the store manager and the area manager. Please tell us the branch name so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they would like to escalate this to the store manager and the area manager. Please tell us the branch name so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***