DN
Duan-Nico Nel

1 reviews | Active since May 2014

15 Dec 2016, 20:20

Waiting an hour and 17 min before the pizza arrives

<p>I order a pizza from Debonairs nigel at 19:00 and now it's 20:17 and its a real deal, how can it take so long very disappointing service. </p> <p> </p> <p> </p>

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply17 Dec 2016, 15:02
Official

Thank you very much for taking the time to report your experience with our (Nigel) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)