SS
Samantha S
1 reviews | Active since Feb 2015
06 Aug 2019, 10:46
WAITING 1 HOUR FOR A PIZZA!!!
waiting 1 hour for pizza delivery is seriously NOT ON!!
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Replies (1)
Debonairs Pizza's replyOfficial
06 Aug 2019, 15:26Hi Samantha
Thank you for taking the time to let us know about your recent disappointment as we value your engagement. We are sorry that you had an unamazing experience, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard by our Customer Care team who have escalated this to the store manager. We sincerely apologize for any inconvenience and trust that you accept our apology, we will ensure that such treatment and service is never endured by our loyal guests. An SMS will be sent post feedback from store manager.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Thank you for taking the time to let us know about your recent disappointment as we value your engagement. We are sorry that you had an unamazing experience, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard by our Customer Care team who have escalated this to the store manager. We sincerely apologize for any inconvenience and trust that you accept our apology, we will ensure that such treatment and service is never endured by our loyal guests. An SMS will be sent post feedback from store manager.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Debonairs Pizza's reply06 Aug 2019, 15:26
Official
Hi Samantha
Thank you for taking the time to let us know about your recent disappointment as we value your engagement. We are sorry that you had an unamazing experience, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard by our Customer Care team who have escalated this to the store manager. We sincerely apologize for any inconvenience and trust that you accept our apology, we will ensure that such treatment and service is never endured by our loyal guests. An SMS will be sent post feedback from store manager.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Thank you for taking the time to let us know about your recent disappointment as we value your engagement. We are sorry that you had an unamazing experience, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard by our Customer Care team who have escalated this to the store manager. We sincerely apologize for any inconvenience and trust that you accept our apology, we will ensure that such treatment and service is never endured by our loyal guests. An SMS will be sent post feedback from store manager.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***