SG
Sharon G
1 reviews | Active since Jun 2015
29 Jun 2015, 12:04
Waited for more than an hour for Pizza
I am extremely unhappy about the service I got from Debonairs on Friday, i ordered my pizza at 19:45 with order number 362, i got my pizza at 20:55 after i made a scene at the shop. They kept on asking about my order but told that it was not ready, even worse i people who came after me got theirs way before me. The service that i got was unprofessional. BAD BAD BAD BAD SERVICE
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Debonairs Pizza's replyOfficial
30 Jun 2015, 11:54Hello gumbis,
Thank you very much for taking the time to report your experience with our Protea Glen Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Protea Glen Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply30 Jun 2015, 11:54
Official
Hello gumbis,
Thank you very much for taking the time to report your experience with our Protea Glen Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Protea Glen Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)