1 reviews | Active since Sept 2016
Waited 2 hours and 8 minutes
<p>I placed an order at Debonairs Princess at 19:10 with Patrick. </p> <p> </p> <p>At about 20:22, I called the store to follow up on my order and was told that it is 5 minutes away. I waited outside. The manager (Thembeka) was contacted to confirm that my order will be delivered shortly.</p> <p> </p> <p>At 21:07, I called again and spoke to Ndunduzo who mentioned that their oven is broken. It is 21:25 still no delivery. </p>
Good day
Thank you very much for taking the time to report your experience with our Princess Crossing . Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Good day
Thank you very much for taking the time to report your experience with our Princess Crossing . Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
I would like to thank Mr Philani (Regional Manager) who was extremely helpful in resolving our query.
I would like to thank Mr Philani (Regional Manager) who was extremely helpful in resolving our query.