YS
Yolandi S
1 reviews | Active since Jan 2015
15 May 2015, 20:33
WAITED 1HOUR 30 MINUTES PLUS FOR DELIVERY
We phoned debonairs glen village on 15 May 2015 @ 19:03 to place an order only for 2 pizzas. After numerous phone calls as well as the lady confirming that we will be phoned back we have not received any pizza. This debonairs is exactly 4.8km from our house.
Helpful (0)
Replies (1)0
Replies (1)
Debonairs Pizza's replyOfficial
18 May 2015, 08:41Hello YolandiSchoeman8,
Thank you very much for taking the time to report your experience with our Glen Village branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Glen Village branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply18 May 2015, 08:41
Official
Hello YolandiSchoeman8,
Thank you very much for taking the time to report your experience with our Glen Village branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Glen Village branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)