Violated health code

We had ordered food from the debonairs branch in phoenix Plaza in durban and we waited some time for the food to arrive and when it did arrive it was cold so according to the box the exact words are if the sticker is black then the food is free and the sticker was indeed black, very extremely black but the driver refused to leave without payment so we called the store and call center to try to sort the issue out, the call center was very rude and kept cutting the call, the store said that the pizza was still hot so we had to pay, I mean the sticker is literally black and the driver himself saw it which means according to your'lls adverti*****t we should get it free but we didn't, we opened the box to check the pizza and it was cold, now I don't care about the food because after what happened I will not order from any debonairs store ever again. We literally touched the pizza, all of it and your'll still took the pizza back and delivered it to someone else now that is absolutely disgusting, do you even realise how many health codes your'll just violated. Anyway I feel sorry for the person who had to eat food that other people touched. Really disgusting debonairs, this should be published for everyone to see, not only do your'll not use gloves to make the food but your'll also deliver food to someone if someone else doesn't want it even if they've touched it. I'm glad we didn't take it.