Very unhappy customer

When ordering from the store, I had to wait over an hour and 30 minutes(after trying to contact them)just to be told that the delivery driver was hijacked. After waiting another hour, I was contacted to confirm my address,

after 2 more hours I was told he would not deliver my pizza... when I asked to speak to someone higher up (ie the manager to get a ref und because I had paid online) he hung the phone up twice... I have not received the pizza or refund or any communications since then.

We ordered from debonairs maponya mall.

Please contact me on *** or ***.

My name is Angelique Jacobs.

Regards

Karen

***

***

Good day

I have not received no response regarding my complaint.

Is this how we as customers get treated.

Can you please call me on ***

Regards

Show quoted text

---------- Forwarded message --------- From: Elize karen Britoe <***> Date: Wed, 03 May 2023, 13:13 Subject: Fwd: Unhappy customer(debonairs maponyamall) To: <***> Cc: <***>,

Good day

I have not received no response regarding my complaint.

Is this how we as customers get treated.

Can you please call me on ***

Regards

When ordering from the store, I had to wait over an hour and 30 minutes(after trying to contact them)just to be told that the delivery driver was hijacked. After waiting another hour, I was contacted to confirm my address,

after 2 more hours I was told he would not deliver my pizza... when I asked to speak to someone higher up (ie the manager to get a ref und because I had paid online) he hung the phone up twice... I have not received the pizza or refund or any communications since then.

We ordered from debonairs maponya mall. I have send this email on the day it happened and still did not get any reply

Please contact me on *** or ***.

My name is Angelique Jacobs.

Regards

Karen

***

Till today we did not get no response from them,and my daughter did not get her money back