1 reviews | Active since Nov 2017
Very Salty Pizza
I bought pizza from Debonairs pizza Cosmo City on Sunday the 5th of November 2017. When l got home we couldn't eat the pizza because it was too salty. I called the head office on Monday morning and they referee me back to the store. At the store the Manager then called the owner. Shaun the owner was full of attitude. He told me it's might be my storage that caused the extra salty taste. He was asking me what l want him to do. Kind of asking for solutions from me. I brought the salty pizza for them to taste and dispose of. My R149 is gone to the drain. No apology. No proper investigation. The guy tells me am a ****.
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***