VERY RUDE STAFF MEMBER

Having placed my order over the phone and being told that the pizza will be ready in 10 minutes. Getting to the crazy Ormonde branch 15 minutes later and my order was not ready. When I was making the payment to the staff member, Melissa, she first didn't take my payment because the card machine was \next door\". (Not sure how that is my problem, that they share a speed-point machine with Steers). Then she just blatantly ignores me and serves the next customer, when I ask her about my PIZZA, she says it's not ready, no explanation whatsoever. I asked to give me an estimate of when it will be ready and she just IGNORED ME, then she said, IT IS NOT READY, rudely so. I asked for her manager, and she happily screamed at the top of her voice to call the manager. He just said, apologies and carried on to assist. You have just lost a very loyal customer, I WILL NEVER SET MY FOOT THERE AGAIN. And that goes for my family, friends and basically anybody else I know. Customer Service should be of HIGHEST PRIORITY FULL STOP."