Very poor service together with uber eats!

I am very upset I ordered two pizza from Roman's Silverton minutes apart mind you the pizza I ordered arrived about a hour later with the driver telling me that the order I ordered FIRST is not ready as yet a second driver will bring it mind you that time we are a full house of hungry people 4 adults 2 kids and a toddler- there's no update on the app from the driver or from Roman's Silverton I tried to cancel the order it charges me almost the same price as the pizza that did not arrive yet I had to call driver after driver to find out what was happening! This is really not a good service