Very poor service!!
I ordered pizza using their app,then a lady with no telephone ettiquecy calls and asks for my house number not even greeting....I had to wait over an hour to get my pizza,which I eventually had to go collect myself after that hour..their service is very poor and I feel they do not practice customer care.
Helpful (0)
Replies (1)0
Replies (1)
Debonairs Pizza's replyOfficial
10 Apr 2019, 14:20Hi Nolo
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they would like to escalate this to the store manager and the area manager. Please tell us the branch you experienced this with so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they would like to escalate this to the store manager and the area manager. Please tell us the branch you experienced this with so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Debonairs Pizza's reply10 Apr 2019, 14:20
Official
Hi Nolo
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they would like to escalate this to the store manager and the area manager. Please tell us the branch you experienced this with so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they would like to escalate this to the store manager and the area manager. Please tell us the branch you experienced this with so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***